This Privacy Policy explains how Globway International B.V. (the "Provider") processes personal data when users access or use our digital and mobile services (the "Services").
This Privacy Policy is service-agnostic and applies to all consumer-facing services operated by the Provider unless stated otherwise.
1. Who we are
The Provider acts as the data controller under the General Data Protection Regulation (GDPR). You can reach us at contact@stoop-colas.com for any question about this policy or your personal data.
2. Personal Data we Process
Depending on how you use the Services, we may process:
- Identification and contact data (e.g. phone number, email address);
- Billing and transaction data;
- Technical data (e.g. IP address, device, browser information);
- Usage and subscription data.
We do not intentionally process special categories of personal data, such as medical or biometric data.
3. Purposes of Processing
We process personal data to:
- Provide access to digital content and subscriptions;
- Manage billing and customer support;
- Comply with legal and regulatory obligations;
- Maintain, secure, and improve our Services.
4. Legal Bases
Processing is based on:
- Performance of a contract;
- Legal obligations;
- Legitimate interests;
- Consent, where required by law.
5. Data Sharing
Personal data may be shared with:
- Payment providers and mobile network operators;
- Technical and hosting partners;
- Authorities where legally required.
We do not sell personal data to third parties.
6. Data Retention
Personal data is retained only for as long as necessary for the purposes described above or as required by law.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data;
- Restrict or object to processing;
- Withdraw consent at any time;
- Lodge a complaint with a supervisory authority.
8. Security
We implement appropriate technical and organizational measures to protect personal data.
9. Cookies
Our Services may use essential and analytical cookies to ensure functionality and improve performance. You can manage your preferences at any time. See our Cookie Policy for details.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The most recent version will always be available via our Services.